Members - Directory of Contacts

Service		Specific Questions Regarding.		Company/Contact Information
Member Customer Service*		• Covered benefits • Claims status • Explanation of Benefits • Medical/Prescription Drug claims		Premera Blue Cross Customer Service & Claims P.O. Box 91080 Seattle, WA 98111-9180 (800) 722-1471 www.premera.com
ID Cards		• Order or re-order ID cards (if they do not arrive by the 15th of the month of effective date) • Status of ID card mailing, ID cards for dependents not living at home
Provider Information		• Provider booklet request • Confirm that a provider is on the plan		Provider directory is also available at www.premera.com
Out-of-state Preferred Providers Locator		• Out-of-state providers		Premera Blue Cross (800) 810-2583
MEDICAL - Clark County Groups Only LifeWise Health Plan of Washington		• Covered benefits • Claims status* • Explanation of Benefits • Medical/Prescription Drug claims		(Clark County Groups Only) LifeWise Health Plans of Washington Premera Blue Cross Customer Service & Claims P.O. Box 91059 Seattle WA 98111 (800) 592-6804 http://www.lifewisewa.com/
Member Customer Service*		• Order or re-order ID cards (if they do not arrive by the 15th of the month of effective date)
ID Cards		• Status of ID card mailing, ID cards for dependents not living at home
Provider Information		• Provider booklet request • Confirm that a provider is on the plan		Provider directory is also available at http://www.lifewisewa.com/
Out of area Preferred Providers Locator		• Clark County groups needing information on out-of-area care		LifeWise Health Plan of Washington (800) 950-7040
Pharmacy Locator		• Participating pharmacies		LifeWise Health Plan of Washington (800) 391-9701
Pharmacy Services		• General questions		(800) 261-1756
Dental		• Dental claims* • Dental coverage and/or benefits • Pre-determination of benefits • Provider lists		Washington Dental Service P.O. Box 75983 Seattle, WA 98125 (800) 554-1907 (206) 522-2300 http://www.ddpwa.com/
				Willamette Dental of Washington, Inc. 11241 Slater Avenue NE Kirkland, WA 98033 (800) 360-1909 (customer svc) (800) 359-6019 (appointments) http://www.willamettedental.com/
Life/Accidental death & dismemberment		• Death or dismemberment claims		LifeWise Assurance (Formerly States West Life Insurance) P.O. Box 2272 Seattle, WA 98111 (425) 918-4575
Vision		• Vision claims* • Vision coverage and/or benefits • Participating provider list		Vision Service Plan P.O. Box 997105 Sacramento, CA 95899 (800) 877-7195 http://www.vsp.com/
* Please note: Federal and state privacy regulations may limit the health information that companies can provide.